The safety of our community (the Ninja Nation) is our number one priority. We believe that risk-taking and problem-solving help promote development and growth and that the Ninja Arena provides those opportunities but we also believe that all our guests and staff should go home healthy and happy each day. 

We undertake the following best practices to protect our community - 

Health and Safety Management - Ninja Valley employs an Operations Manager, whose primary role is to develop, implement and monitor our Health, Safety and Hygiene policies to ensure an ongoing clean, safe and healthy environment for all guests and employees.

Maintenance and Inspections - daily, weekly, monthly and annual inspections and checks are undertaken to ensure the optimal operability of our equipment and operations. Spot checks are conducted by Crew during operations.

Safety Training - all Ninja Crew are trained in the safe operation of each activity, especially harnessing and all activities at height. 

First Aid training - at least 50% of our staff are first aid trained by MediTrain or other reputed suppliers.

Child Safeguarding - all Ninja Crew members undergo a police vetting process and must receive a full clean police clearance on the commencement of employment, and every 3 years, as required by the Vulnerable Children Act 2014. Crew are trained in best practices relating to child safeguarding.

Hygiene - we live in a different world these days, where attention to hygiene has been elevated in order to protect our community. We undertake regular cleaning and hygiene measures throughout each day via hourly, daily, weekly and monthly schedules. We follow all the current government requirements and advice to provide peace of mind to our guests. 

Reporting and Reviewing - all health and safety incidents are reported to Work Safe NZ and registered by Crew Members and reviewed regularly by management with a view of constant improvement.